Can I exchange or return an item? 

Please see our refund policy.

What is your shipping rate? 
Our flat-rate standard shipping is $9 anywhere within Australia. We don't ship internationally at present.

    How quickly can I receive my order? 

    You can get your order as soon as the next business day with express shipping. Otherwise, standard shipping takes approximately 2-10 business days. All shipments are registered and come with a tracking number.

    How do I inflate my foil balloons?

    All balloons can be inflated with either air or helium. If you want your balloons to float, then you need to inflate with helium. For air inflation, you can get a balloon pump like this from Kmart. For helium inflation, you can go to balloon inflation station at Big W or Spotlight, or get a helium balloon kit similar to this from Kmart.