This insurance will cover theft and damage to your order post-delivery and is claimable on the delivery day only.
Items that are left outside just like any other parcels are susceptible to theft and/or damage by weather or people walking by. Should this happen, we will replace the damaged item, given that you purchase insurance in your order.
Otherwise, without insurance, it will not be our liability as the item is out of our hands by then and anything that happens to it is out of our control.
To protect your item, you can also make sure that you're home to receive the item.
Please note that we must be notified on the day of delivery or we are unable to accept the claim.